Case study · SouthPadreTrips
An AI booking assistant and CRM for SouthPadreTrips.
An MCP server that lets AI search, quote and book Guesty properties, plus a GoHighLevel setup so every enquiry lands in a pipeline with automatic follow-up.
- Client
- SouthPadreTrips
- Industry
- Vacation rentals
- Services
- AI automation, CRM
- Website
- southpadretrips.com
81%AI test-suite pass rate (from 69%)
13forms migrated into GoHighLevel
3live automation workflows
The challenge
Guest questions arrived around the clock across several forms and channels. Answering availability and pricing questions by hand was slow, and enquiries could slip through the gaps between the website, the property system and the CRM.
What we did
- 01Built and hardened an MCP server that lets AI assistants search, quote and book properties through Guesty.
- 02Added security controls: OAuth token handling, a confirmation step before any booking change and output sanitising.
- 03Moved the website's lead forms into GoHighLevel so every enquiry lands in one pipeline.
- 04Set up automation workflows for follow-up, reminders and review requests.
The outcome
- Guests get instant answers about availability and pricing, any time of day.
- Every enquiry is tracked in one CRM pipeline with automatic follow-up.
- Booking changes by AI always require an explicit confirmation.